Lawrence Ng
- Total activity 16
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
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Activity overview
Latest activity by Lawrence Ng-
Lawrence Ng created an article,
How can I purchase or return my portfolio?
Congratulations on receiving your portfolio! Now it's time to decide whether you'd like to keep it or return it. Keep Your Portfolio:You can purchase your portfolio online at a special discounted p...
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Lawrence Ng created an article,
How can I track my order?
You can track the status of your order by logging in to your account profile page and selecting the “Orders” tab to view your order details. Please note that orders typically take up to 21 days to ...
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Lawrence Ng created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Lawrence Ng created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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Lawrence Ng created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Lawrence Ng created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Lawrence Ng created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Lawrence Ng created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Lawrence Ng created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Lawrence Ng created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...